Meet the Team
Lotti is one of our front desk personnel and has worked in our office for many years. She can do everything in the reception area, including scheduling your eye exam or contact lens evaluations. She can answer almost any of your questions about insurance coverage. If she does not know the answer, she knows who to call or where to look!
Jamie is our Contact Lens Guru! She makes sure that our contact lenses are on hand for in-office purchasing and for trials for new fits and adjustments. This creates a better flow for the doctors and more convenience for you. She is also proficient in work ups, contact lens training and scheduling. If you recently received contacts from us, you probably have heard from Jamie to make sure that you and your eyes are happy.
Evelyn has been working in the optical world for many years. She is fluent in Spanish and is an experienced Ophthalmic Technician who takes great care in finding the best frame and lens combination that will make you look great. She is also proficient in work ups and contact lens training.
Kathy has also been working in the optical field for many years and is currently attending Opticianry school. She helps with fitting glasses, taking measurements, and advising the patient with their eyeglass selection. She also works with patients who need training for contact lens wear. Kathy loves spending time with her family!
Tom is our "Lab man." If you are lucky enough to catch him when he is not fitting lenses in to your frames, he can also help you find the right frame for you as well as minor frame adjustments and major frame adjustments such as soldering those broken glasses that you keep sitting on accidentally!
Rob is our Jack of all trades in the office. From helping patients select frames, getting patients through their prelims, scanning, answering phones, and adjusting frames to heavy lifting and handy-man work, he is one of a kind. Rob started working with us full time in May of 2016. He loves spending time with his family as well as fishing, golfing, and being involved with the youth ministry at his church.
Kim became a member of our team in 2017. You will see Kim during pre-testing while she gets you ready for Dr. Mathews and Dr. Shenai. She also works behind the scenes preparing glasses for pickup and data entry. Some of Kim's favorite things to do is going to the beach, church, running, watching the TB Lightening win, and of course spending time with her family is number one.
Suenia also joined the True Focus team in 2017. Suenia is from Brazil, speaks Portuguese and adds so much life into our practice due to her positive, lively energy. She usually works at the front desk taking calls, scheduling appointments, and greeting our patients with a smile. She loves spending time with her family, church, going to the beach and living a healthy lifestyle!
Since our beloved Bunny retired, she has passed the baton to Laura, and Laura took it and ran full speed ahead. With her kind and gentle personality, our patients have fallen in love with her. You will see her smiling face as you walk into the office, as she greets and helps you. Laura is also a mom of 2 children and loves to spend time with her family as well as church!
Becky is the newest member of our team. You will also see her at the front desk greeting patients and answering phones. Becky's main job is data entry and making sure no exam fee, prescription, report or request falls through the cracks. She grew up in Tennessee and adds that Tennessee charm to our office. Becky also loves spending time with her family as well as golfing!
Bunny retired in July of 2018. She was a member of our team for 8 years and has created many lasting relationships with our patients. She trained most of the staff that currently works here today, and so it feels as though she is always with us. We were sad to see her go, but we were also very happy to see her move to her dream house in Missouri. Sitting on her porch with a glass of sweet tea watching the sunset suits her; although with her personality and work ethic, she is probably staying very busy!
We love and miss you, Bunny!
*Photographs are courtesy of Holly Mindrup of Holly Noelle Photography.